ServiceCore Websites 101

Learn about our website offering, how to make edits to your website, and more.

Helpful Resources

You can view the terms & conditions you signed during the start of your website build at any time here.
  • ChatGPT: Ask AI directly to help you with your website questions. You can simply type “I have a WordPress website and need to ______ using Elementor. Can you send me a step by step how-to?”
  • YouTube: You can find many videos on YouTube and other platforms that walk you through edits.
  1. Your website is self-managed by you once it is launched. Our team can provide guidance if you have trouble with an edit, but we do not providing editing services.
  2. We don’t allow plugin installation on our websites to keep your website secure.
  3. If there is an instance where you’d like our team’s assistance, our team is available to assist at a rate of $175 per hour. Just let us know of the changes you’d like completed to your website and we can provide an estimate.
  4. You’ll need someone from our ServiceCore Customer Marketing team to add any scripts to your website for Google Analytics or anything similar.
Here are some commonly used terms you should know when it comes to your website.
  • WordPress: A content management system (CMS) that allows users to create, manage, and publish websites and blogs easily. It is known for its user-friendly interface, flexibility, and is what your website is built on.
  • Elementor: WordPress plugin that enables users to build custom web pages and websites using a drag-and-drop editor. It allows both beginners and advanced users to create visually appealing and responsive designs without needing to know how to code.  This is what is used to edit your website. 
  • Widgets: In Elementor, widgets, also referred to as an ‘element’, are the basic building blocks used to add content and functionality to your pages. Examples include text boxes, image galleries, buttons, forms, and more. Each widget can be customized in terms of design and behavior.
  • Sections: Sections are the largest building blocks in Elementor, used to organize your content horizontally. A section can contain multiple columns and widgets. You can adjust the section’s width, background, padding, and other settings.
  • Columns: Columns are sub-divisions within sections, used to organize widgets vertically or in a grid. Each section can have one or more columns, and you can control the column layout, spacing, and alignment.
  • Responsive Mode: A feature you’ll see once you click Edit with Elementor on a page. It allows you to design and customize your website’s layout and content specifically for different device types—desktop, tablet, and mobile. This mode helps ensure that your website looks and functions well across all devices. We recommend testing changes you make by making sure this option is turned on when editing your website.
  • Dynamic Content: Dynamic content refers to content that is pulled from your WordPress database and displayed on your site. This can include post titles, images, author names, and custom fields.
  • Z-Index: The Z-Index property in Elementor controls the stacking order of elements. Elements with a higher Z-Index value will appear in front of those with lower values, allowing you to control which elements overlap others.
  • Padding & Margin: Padding is the space inside an element, between the element’s content and its border, while margin is the space outside an element, between the element and other elements. These settings are crucial for spacing and layout design in Elementor.

The Basics: Logging In and More

To login to your website and make any edits, you’ll need to use the information given in your “ServiceCore Website is Live” email.
  1. Login URL is always your website + /wp-admin
  2. Username is your first initial and last name
    • Example is jdoe
  3. Default password that we set is your username + 123
    • Example is jdoe123
Once you login to your website, you’ll navigate to your Dashboard to make edits.
Elementor is used on your website to edit everything from content, images, pages, and more. 
How to use Elementor: https://elementor.com/help/elementor-editor/getting-around-the-elementor-editor/
You can reset your password by:
  1. Go to your website login page (your URL/wp-admin).
  2. Click Lost your password? underneath the login screen.
  3. Type in the email address or username associated with your website.
  4. You’ll receive a password reset link in the email associated with your website.
  5. If the steps above don’t work, please contact our Support team.
If you need to add a new user to your website, you can do so by following these steps:
  1. Login to your WordPress Dashboard.
  2. Click ‘Users’ > ‘Add New’ on the left sidebar.
  3. Fill in the required fields including the new user’s email, username, and role (subscriber, contributor, author, editor, or administrator).
  4. Click ‘Add New User’ at the bottom of the page.
  5. Remember, only give administrative access to people you trust as they will have full access to your website’s Dashboard.
Mistakes happen!
If you are editing your site and there is an error in your current update, you can go back to a previous version of your website.
Please note that endless versions of your website aren’t stored, so it is much easier to revert your website if the undesired change wasn’t longer than a few ‘Update’ clicks away. 
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. At the bottom of the left menu, you’ll see a clock-looking icon. Click this.
  5. This will open your Page’s History. Go to Revisions, and select the version of your website without the undesired change. Click Apply.
  6. Once you’re done, make sure to click ‘Update’ to save your changes.

FAQ's

Mistakes happen!
If you are editing your site and there is an error in your current update, you can go back to a previous version of your website.
Please note that endless versions of your website aren’t stored, so it is much easier to revert your website if the undesired change wasn’t longer than a few ‘Update’ clicks away. 
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. At the bottom of the left menu, you’ll see a clock-looking icon. Click this.
  5. This will open your Page’s History. Go to Revisions, and select the version of your website without the undesired change. Click Apply.
  6. Once you’re done, make sure to click ‘Update’ to save your changes.
We do not manage your DNS settings, and you should determine who hosts your domain so you can access your DNS settings:
  1. Go to https://www.whois.com/
  2. In the top right, type in your website’s URL
  3. You’ll see your domain provider listed as the Registrar.
  4. Go to the Registrar’s website, and login using the login credentials for that domain
    • You can always contact their support team for assistance
  5. You’ll then be able to find your domain’s DNS settings to update A records, CNAME records, and more.
No.
If you’d like this information, you will need to set up a Google Analytics account and set up tracking (scroll down to the Plugins, SEO, and Website Analytics section to learn more).
Our websites come with stock content by default, unless you provided our team with content you’d like us to use on your Website Submission Form. 
This content is broad to be inclusive to all of our customers and their products, but is not optimized to your local market or specific business.
We recommend that you optimize your content yourself to target your local market with the help of Rank Math SEO (scroll to Plugins, SEO, and Website Analytics section to learn more).
Caching is a technique used by websites to store and save frequently used data temporarily so that it can be quickly accessed without having to be reloaded or recalculated. This helps websites load faster, providing a better experience for visitors.
When changes are made to a website, sometimes the cached (or saved) version of the site is still being displayed instead of the updated version. This can result in visitors seeing an older version of the site or unexpected changes.
Giving the cache time to catch up ensures that the most recent version of the site is displayed, reflecting all the latest updates and changes made.

Changing Website Content

To Edit Text on a Page: 
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. Once inside Elementor, find the text box you’d like to edit.
    • Click on the pink pencil icon in the top right of the text box you’d like to edit. In the left side menu that appears, you’ll see Edit Heading/Text Editor, or something similar.
  5. Make your changes
    • In the left menu, you’ll be able to change the styling of the text, including color, spacing, font, and more. 
  6. Once you’re done, make sure to click ‘Update’ to save your changes.

 

To Edit an Image:
  1. Login to your WordPress Dashboard.
  2. Click ‘Pages’ on the left sidebar and find the page you want to edit.
  3. Click on ‘Edit with Elementor’.
  4. Once you’re in Elementor, click on the image you want to change.
    • Click on the pink pencil icon in the top right of the image you’d like to edit. In the left side menu that appears, you’ll see ‘Edit Image’.
  5. Make your changes
    • Click ‘Choose your image’ to replace the current one. Be mindful of the size dimensions of your photo. You’ll be able to update the styling of the photo in the left menu as well.
  6. Once you’re done, make sure to click ‘Update’ to save your changes.

 

To Edit an Image (Column or Section Widget):

This will apply to an image that is set within a section or a column instead of an Image widget.
  1. Login to your WordPress Dashboard.
  2. Click ‘Pages’ on the left sidebar and find the page you want to edit.
  3. Click on ‘Edit with Elementor’.
  4. Once you’re in Elementor, click on the image you want to change. If you see a grey square instead of a pink pencil icon appear, then this is an image within a Section, Column, or other Widget.
    • Click on the grey square in the top left of the image you’d like to edit, or left click the image and hit Edit Section/Column. In the left side menu that appears, you’ll see Edit Section, Edit Column, or something similar.
  5. In the left sidebar, you’ll see the ‘Image’ widget. Click ‘Choose your image’ to replace the current one.
    • Click ‘Choose your image’ to replace the current one. Be mindful of the dimensions of the photo you select. You’ll be able to update the styling of the photo in the left menu as well.
  6. Once you’re done, make sure to click ‘Update’ to save your changes
You’ll want to edit your website’s menu (seen on your Header) anytime you add a new page to your website.
  1. Login to your WordPress Dashboard.
  2. Click on ‘Appearance’ > ‘Menus’ in the left sidebar.
  3. From there, you can add or remove menu items (pages) and drag and drop to rearrange them.
  4. Once you’re done, click ‘Save Menu’.
Your website Footer will not automatically update, so you’ll need to apply the changes to your Footer as well.
To change the price to products, here’s how:
  1. Login to your WordPress account
  2. On your Dashboard, click ‘Products’ on the left sidebar.
  3. Find the product you want to edit and click on ‘Edit’.
  4. Once inside, you’ll be able to update the pricing, quantity, description, image, short description, and more of your product.
  5. Once you’re done, make sure to click ‘Update’ in the right menu to save your changes.
To Edit Text in your Header/Footer:
  1. Login to your WordPress Dashboard.
  2. Click on ‘Templates’ > ‘Theme Builder’.
  3. Click on the ‘Main Header’ or ‘Main Footer’ section then click ‘Edit’ in the upper right
  4. You’ll want to make sure your changes look good on all devices, so click Responsive Mode in the bottom left of your menu (it will look like a tablet/phone). This will then add a device selector at the top of your screen so you can toggle between devices.
  5. Make your desired changes and click ‘Update’ to save.
To update your Order Form (seen on your Request Quote page) for your customers to send a quote to you for your products: 
  1. Login to your website.
  2. Go to Forms > Order Form > Edit.
  3. Edit the fields you’d like to change.
  4. When you’re done, click Save Form at the top of the form to save your changes.
To update your Order Form notifications to add or remove an email address that notifies you when a request is submitted:
  1. Login to your website.
  2. Go to Forms > Order Form > Edit.
  3. At the top of the form, click Settings > Notifications.
  4. Click Admin Notification > Edit
  5. Add or remove the email address in the Send To field.
  6. Scroll to the bottom, and click Update Notification.
To update the confirmation your customers receive when they submit a quote request: 
  1. Login to your website
  2. Go to Forms > Order Form > Edit
  3. At the top of the form, click Settings > Confirmations.
  4. Click Default Confirmation > Edit
  5. You’ll see Text, Page, or Redirect as options to show your customer after they submit the form successfully. 
    1. If you select Text: You’ll type in the message you’d like your customers to see.
    2. If you select Page (Default Setting): You’ll select the page you’d like customers to see once they submit their request. To edit the page, you’d go into Pages > Select your page > Edit with Elementor.
    3. If you select Redirect: You’ll need to share the URL you’d like the customer redirected to once they submit the request.
  6. Scroll to the bottom, and click Update Confirmations.
  1. Login to your WordPress account
  2. On your Dashboard, click ‘Posts’.
  3. Find the blog post you want to edit and click on ‘Edit’
  4. Once you’re in the blog post, scroll down to the bottom, and you’ll see ‘Featured Image’ on the bottom right.
  5. Click the image to add a new one.
  6. Once you’re done, make sure to click ‘Update’ to save your changes.
This is done in Global Fonts and Typography within your Site Settings. 
To get there:
  1. Login to your WordPress account.
  2. On your Dashboard, click your website at the top.
  3. Click Edit with Elementor at the top.
  4. You’ll see a left menu appear, click the three lines in the top left to open the Settings menu.
  5. Click Site Settings.
  6. Click Global Fonts.
  7. You can then select your Primary, Secondary, Text, and Accent fonts.
  8. When you’re done, click Update to save your changes.
  9. Then, click the arrow in the top left of the menu to go back.
  10. Click Typography
  11. Once here, you’ll be able to update your H1, H2, H3, H4, H5, and H6 settings including font, style, color, etc.
  12. Once you’re done, save your changes by clicking Update at the bottom of the page.
This is done in Global Colors within your Site Settings. 
To get there:
  1. Login to your WordPress account.
  2. On your Dashboard, click your website at the top.
  3. Click Edit with Elementor at the top.
  4. You’ll see a left menu appear, click the three lines in the top left to open the Settings menu.
  5. Click Site Settings.
  6. Click Global Colors
  7. You can then select your Primary, Secondary, Text, and Accent colors.
  8. Once you’re done, save your changes by clicking Update at the bottom of the page.

Adding New Website Content

If you are looking to add content to your website in a new Section instead of adding it to an area that already exists, here’s how:
  1. Once you’re logged in and on the Page you’d like to Edit with Elementor, scroll to the bottom of the page, until you see a dashed box that says ‘Drag widget here’. Click the ‘+’  in that box. 
  2. Select the structure of your new Section.
  3. You’ll then see a new Section has been added. You can then click and drag this Section to where you’d like it to go on your website.
  4. Once your Section is where you need it to be, click the ‘+’ in the Section.
  5. You’ll see a left-hand menu has appeared. You’ll be able to type and search for the Widget you’d like to add.
To add Text on a Page in a Section that already exists.
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. Once inside Elementor, you’ll see a left-hand menu has appeared. In the menu, type in Text Editor or Heading (depending on what you’d like to add).
  5. You’ll then click and drag the element to where you’d like it to be on your website.
  6. Once you’ve moved the element where you’d like it to go, you can start editing it.
    • Click on the pink pencil icon in the top right of the box. In the left side menu that appears, you’ll see Edit Heading/Text Editor, or something similar.
  7. Make your changes
    • In the left menu, you’ll be able to change the styling of the text, including color, spacing, font, and more. 
  8. Once you’re done, make sure to click ‘Update’ to save your changes.
To add Text on a Page in a New Section:
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. Scroll to the bottom of the page, until you see a dashed box that says ‘Drag widget here’. Click the ‘+’  in that box. 
  5. Select the structure of your new Section.
  6. You’ll then see a new Section has been added. You can then click and drag this Section to where you’d like it to go on your website.
  7. Once your Section is where you need it to be, click the ‘+’ in the Section.
  8. You’ll see a left-hand menu has appeared. In the menu, type in Text Editor or Heading (depending on what you’d like to add).
  9. You’ll then click and drag the element to where you’d like it to be on your website.
  10. Once you’ve moved the element where you’d like it to go, you can start editing it.
    • Click on the pink pencil icon in the top right of the box. In the left side menu that appears, you’ll see Edit Heading/Text Editor, or something similar.
  11. Make your changes
    • In the left menu, you’ll be able to change the styling of the text, including color, spacing, font, and more. 
  12. Once you’re done, make sure to click ‘Update’ to save your changes.
To add an Image on a Page in a Section that already exists.
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. Once inside Elementor, you’ll see a left-hand menu has appeared. In the menu, type in Image if you want to add (1) image, and Image Carousel if you’d like to add multiple images in one slideshow.
  5. You’ll then click and drag the element to where you’d like it to be on your website.
  6. Once you’ve moved the element where you’d like it to go, you can start editing it.
    • Click on the pink pencil icon in the top right of the box. In the left side menu that appears, you’ll see Edit Image/Carousel, or something similar.
  7. Click ‘Choose your image’ to add an image. Be mindful of the dimensions of the photo you select. You’ll be able to update the styling of the photo in the left menu as well.
    • This includes the image resolution, caption, and more.
  8. Once you’re done, make sure to click ‘Update’ to save your changes.
To add an Image on a Page to a new Section:
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’ on the left sidebar.
  3. Find the page you want to edit and click on ‘Edit with Elementor’.
  4. Scroll to the bottom of the page, until you see a dashed box that says ‘Drag widget here’. Click the ‘+’  in that box. 
  5. Select the structure of your new Section.
  6. You’ll then see a new Section has been added. You can then click and drag this Section to where you’d like it to go on your website.
  7. Once your Section is where you need it to be, click the ‘+’ in the Section.
  8. You’ll see a left-hand menu has appeared. In the menu, type in Image if you want to add (1) image, and Image Carousel if you’d like to add multiple images in one slideshow.
  9. You’ll then click and drag the element to where you’d like it to be on your website.
  10. Once you’ve moved the element where you’d like it to go, you can start editing it.
    • Click on the pink pencil icon in the top right of the box. In the left side menu that appears, you’ll see Edit Image/Carousel, or something similar.
  11. Click ‘Choose your image’ to add an image. Be mindful of the dimensions of the photo you select. You’ll be able to update the styling of the photo in the left menu as well.
    • This includes the image resolution, caption, and more.
  12. Once you’re done, make sure to click ‘Update’ to save your changes.
The best way to duplicate a page’s appearance on our websites is to create a template. 
Saving a Page as a Template
This is most helpful if you’ve edited a page, and want to then create a template to duplicate your changes to a new page.
  1. Login to your website, and go to Pages
  2. Click the Page you’d like to make a Template.
  3. Click Edit with Elementor.
  4. Once you’re in the page, in the bottom left, click the ‘^’ arrow beside Update.
  5. Click Save as Template.
  6. Name your Template.
  7. You’ll then see the Template under My Templates.
 
Creating a New Template
This is the best option if you are creating a new page from scratch, and want to make it a page you’ll duplicate.
  1. Login to your WordPress Dashboard.
  2. On the left sidebar, click Templates.
  3. At the top of the screen, click Add New Template.
  4. Select your template type (most of the time, this will be Page), and name it.
  5. Create your template.

Using a Template
  1. Login to your website, and go to Pages
  2. Click the Page you’d like to edit.
  3. Click Edit with Elementor.
  4. Once you’re in the page, in the bottom left, click the ‘^’ arrow beside Update.
  5. Click Save as Template.
  6. Next, click in the upper left of the pop-up box where it says Library.
  7. Click My Templates
  8. Find the Template you’d like to use, and click Insert.
  9. Click Apply.
  10. Click Update to save your changes.
To add an FAQ section to a page, the best widget for this would be the Toggle widget (this is what is used on this page!).
Here’s how to add it:
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’.
  3. You’ll see a left menu has appeared. Type in ‘Toggle’. 
  4. Click ‘Toggle’, and drag it to where you’d like it to be on your website.
  5. Once you place the Toggle widget on your website, you’ll see the left menu change to allow you to edit the items in your Toggle menu.
  6. Click Toggle #1, and change the Title to be your question, and the Content to be your answer.
    1. You can change the styling of your Toggle widget by clicking the middle ‘Style’ tab, including your text colors, icons, and more.
  7. Once you’re done, hit Update at the bottom of your page.
When adding a new Page to your website, you’ll want to make sure that you have the Page formatted to match the other pages on your website.
Adding a New Page
  1. Login to your WordPress Dashboard.
  2. Click on ‘Pages’ > ‘Add New’ in the left sidebar.
  3. From there, you can create a new page.
    1. If you have a template of a page you’d like to use, scroll down and you’ll see ‘Attributes’ on the right menu towards the bottom of the page, and change the Template to the one you created.
To hide the Title of your New Page:
  1. Go into Edit with Elementor on your page, then click the gear icon at the bottom left of your screen to open your Settings.
  2. Next, you’ll click Hide Page Title so it says ‘Yes’.
  1. Login to your WordPress account.
  2. On your Dashboard, click ‘Pages’.
  3. Navigate to the page you’d like to add the section, and click ‘Edit with Elementor’.
  4. Click where you’d like the reviews to go, and add a Testimonial Carousel widget.
  5. To edit the review carousel’s content, background image, and more, you’ll use the left menu that appears.
  6. To add the review, copy it directly from Google or the review platform, and pasting it in Content area on the left menu, and you can add the name of the reviewer in the Name area. 
    • If your reviewer doesn’t have a title, you can remove the text from this area to make it disappear.
  7. Once you’re done, save your changes by clicking Update at the bottom of the page.
  1. Login to your WordPress account
  2. On your Dashboard, click ‘Posts’.
  3. Click Add New Post at the top.
  4. Title your post, and add the information.
    • Your Title of Contents will automatically populate above your post content on the page with your H2 text turning into the headings.
  5. Once you’re done, make sure to click ‘Update’ to save your changes.

Plugins, SEO, and Website Analytics

We don’t allow additional plugin installations on our websites, as we carefully test each plugin that is currently installed to ensure that not only does it not impact your website’s performance, but also our network’s performance (which is where all of our ServiceCore websites are hosted). 
If you have a specific plugin in mind that you believe would enhance your website’s functionality, please let our ServiceCore Customer Marketing team know. We may already have suitable solutions in place that we can recommend to you.
You can do some generic on-page SEO using the Rank Math SEO plugin that is included on our websites.
Rank Math SEO is a popular SEO plugin for WordPress that offers real-time insights for on-page SEO and other powerful SEO features.
This plugin is pre-installed on our websites, so you can start using it at anytime.
Here’s how to get it setup:
  1. Login to your website (instructions above if you need help!)
  2. Once you are in your website’s Dashboard, you’ll see Rank Math SEO as a menu option.
  3. Click this, and then you’ll see a 3-tab menu with Modules, Setup Wizard, and Import & Export. 
  4. Click Setup Wizard
    • DO NOT UPGRADE YOUR ACCOUNT. The upgraded Rank Math SEO plugin is not compatible with our website setup. 
  5. Start the SetupWizard. You’ll select Easy, Advanced, or Custom Mode (depending on your comfortability). We recommend Easy Mode for novice users.
  6. Go through the Import (you can also skip this if you prefer).
  7. Set the settings under Your Site
  8. Skip the Connect Google Services option. You’ll do this by clicking Skip Step in the bottom left.
  9. Rank Math SEO will now be ready!
We aren’t able to offer Support on third-party plugins like Rank Math SEO, but their support team is able to offer assistance here.
To use Rank Math SEO on your pages:
  1. Login to your website.
  2. Once in your Dashboard, go to Pages.
  3. Click the page you want to optimize, and hit Edit.
  4. You’ll see a Rank Math SEO section populate.
  5. Click Edit Snippet, and add your desired information.
  6. Once you’re done, click Update on the far right of the page.
Alternatively, you can also edit your website information in Rank Math SEO by:
  1. Login to your website.
  2. Once in your Dashboard, click Rank Math SEO.
  3. In the grey menu that appears on the left, click Titles & Meta.
  4. Here, you can change a variety of information relevant to your website.
  5. Save your changes.
We recommend setting up Google Analytics to get the most accurate and in-depth information. You can start the process by following the instructions here.
Let our Support Team, your Implementation Specialist, or our ServiceCore Customer Marketing team know you’d like to add Google Analytics to your website (or get it removed), and we can do this for you. You’ll just need to have the script ready for our team.
We aren’t able to offer Support on third-party software like Google Analytics, but their support team is able to offer assistance here.
Because we have carefully selected plugins to keep your website’s performance optimal, you will not be able to add plugins to your WordPress site. You can use Code Snippets to add code in place of most plugin capabilities.
Code Snippets can be used for: 
  • Chatbots
  • Google Tag/Google Analytics
  • Facebook (Meta) Pixel
  • And more

Websites Help

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