These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work that has been undertaken by ServiceCore Hosting for its clients.

By stating "I agree" via email, or making Payments, you are confirming that you can access and read and agree to all of this agreement and consent to use of this electronic method of contract acceptance under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN).

DEVELOPMENT

This Web Design Project will be developed using the latest version of WordPress HTML5 with standard WordPress Elements, unless specified otherwise.

BROWSER COMPATIBILITY

Designing a website to fully work in multiple browsers (and browser versions & resolutions) can require considerable, extra effort. It could also involve creating multiple versions of code/pages. ServiceCore Hosting represents and warrants that the website we design for the latest browser versions for:

• Microsoft Edge
• Google Chrome
• Firefox
• Safari

OUR FEES AND DEPOSITS

The total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. We reserve the right not to commence any work until the the amount has been paid in full.

The amount paid is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The total paid is not refundable if the development work has been started and you terminate the contract or work through no fault of ours or if you accept ownership of the project transferred to you.

SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include but are not limited to, photographs, written copy, logos, and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount. All materials and information must be submitted before starting your project.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design up until the point that the website goes live. Once the website is live, any additional changes become the sole responsibility of the business owner. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. Major deviations from the original specification will be charged at the flat rate of $175.00 per hour.

PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content for the work pages. During development, there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process. Each party shall use reasonable efforts to notify the other party, in writing, of a delay. In the event that the client fails to respond within a 7-day period starting from the first contact attempt by ServiceCore Hosting to the client, the website project will be considered abandoned and all obligations by ServiceCore Hosting will be deemed terminated. A 20% fee of the proposed total project amount will be due to resume work on the project. Conditions beyond the reasonable control of the parties include, but are not limited to, natural disasters, acts of government after the date of the agreement, power failure, fire, flood, acts of God, labor disputes, riots, acts of war, terrorism and epidemics.

APPROVAL OF WORK

On completion of the work, you will be notified and have the opportunity to review it. If we do not hear from you within 7 days of such notification, all items will be considered approved. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected, and the contract will be deemed to have been completed.

REJECTED WORK

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names, and trademarks, or any other material that you supply to us to include in your website or web applications. You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.

PROJECT COPYRIGHT

Rights to photos, graphics, work-up files, and computer programs are specifically not transferred to the Client and remain the property of their respective owners. ServiceCore Hosting and its subcontractors retain the right to display graphics and other Web design elements as examples of their work in their respective portfolios.

WEBSITE CONTENT

Is the textual, visual or aural content that is encountered as part of the user experience on websites. It may include, among other things: text, images, sounds, videos and animations. The Client is expected to supply ServiceCore Hosting with complete text and graphics, this includes (but not limited to) text, copy, forms, legal disclaimers, privacy policies, terms and conditions, images, graphics "the content" in an easy electronic format for this Web Design Project as soon as possible for ServiceCore Hosting in order to finish the website on time. The Client is responsible for providing the entire content (text, imagery, and graphics) in a timely manner and understands that ServiceCore Hosting will not be responsible if the Web Design Project remains largely unfinished or is delayed, due to his or her own inaction. Please Note: ServiceCore Hosting in efforts to keep the project moving forward may use filler text or sample/filler images. At no time does ServiceCore Hosting represent that the temporary filler text or sample/filler images are written by ServiceCore Hosting copywriters or images/graphics are that of ServiceCore Hosting or that ServiceCore Hosting holds licensing for. ServiceCore Hosting pulls sample/filler images and text from royalty free sources and uses them on the site as examples and filler in efforts to keep the project moving forward and on schedule. ServiceCore Hosting does not guarantee that sample/filler images used and placed by ServiceCore Hosting are not copy-written or royalty free. It's is the obligation of the client to provide, ensure or confirm that all "content" (text, copy, forms, legal disclaimers, privacy policies, terms and conditions, images, graphics) is authorized for use. Furthermore, ServiceCore Hosting does offer copywriting services and can purchase license rights to non-royalty free graphics/imagery at an additional cost.

SEARCH ENGINES

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practices.

CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage, which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of ServiceCore Hosting under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

NON-DISCLOSURE

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

ADDITIONAL EXPENSES

You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

GOVERNING LAW

The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Aruba. You and ServiceCore Hosting submit to the non-exclusive jurisdiction of the courts in and of Aruba in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

E-COMMERCE

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify ServiceCore Hosting and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

SUPPORT SERVICES

During the first month following completion of the site, ServiceCore Hosting shall provide up to [3] hours of Support Services at no additional cost to Client. Support Services means commercially reasonable technical support and assistance to maintain and update the Deliverables, including correcting any errors or Deficiencies. Requests for additional support will be billed on a time and materials basis at ServiceCore Hosting standard rate. The services do not include enhancements to the Project or other services outside the scope of the Proposal.

CLIENT ACCESS AND LIMITATIONS

Clients are granted front-end access for content management. Backend access is limited to ServiceCore Hosting exclusively. No additional plugins will be installed by ServiceCore Hosting at any stage of the project. Unauthorized backend changes may result in additional charges or contract termination. Any requests for added functionality must be approved by ServiceCore Hosting and may incur additional costs.

POST-LAUNCH SERVICES

After the website goes live, clients will be provided with backend access, allowing them to manage and make changes to the website as they see fit. However, if the client prefers ServiceCore Hosting to manage and make these changes, ServiceCore Hosting will provide these services at a flat rate of $175 per hour. This includes, but is not limited to, changes in design, content updates, and code alterations. These services will be separate from the initial website design and development, and will be subject to separate invoicing.

THIS AGREEMENT

This legal agreement, the “Project Proposal” and constitutes the sole agreement between ServiceCore Hosting and the Client regarding this Web Design Project. Any additional work not specified in this agreement or any other amendment or modification to this agreement must be authorized by a written request signed or agreed via email by both Client and ServiceCore Hosting. All prices specified in this contract will be honored for 3 months after both parties agree to the contract. Continued services after that time will require a new agreement.

The undersigned hereby agree to the terms, conditions, and stipulations of this agreement.

This Agreement constitutes the entire understanding of the parties. Any changes or modifications thereto must be in writing and agreed by both parties.

Agreed To:

By Client (Electronically Consent) – No Signature Needed

Duly Authorized:

ServiceCore Hosting - No Signature Needed, Valid only After Receipt of Payment